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GAO Studies IRS Tax-Collection Outsourcing Oct. 31, 2006 (SmartPros) The Internal Revenue Service in September began to collect tax debts through private collection agencies. Now, a new report from the Government Accountability Office says the IRS still needs to address certain implementation issues. Congress authorized the Private Debt Collection program, with a limited implementation in September and fuller implementation in January 2008. At that time, the IRS could be outsourcing to as many as 12 private debt collectors (PDC). The GAO study, commissioned by the Senate Finance Committee, says the IRS has failed to address three factors: creating results-oriented goals and measures, determining program costs, and establishing an evaluation procedure. "Also, IRS has not documented criteria that it will use to determine whether the limited implementation performance warrants program expansion," the report states. The GAO recommended that an IRS internal review of the program adequately studies PDC costs and the best use of federal funds. The full report is downloadable at http://www.gao.gov/cgi-bin/getrpt?GAO-06-1065 2006 SmartPros Ltd. All rights reserved. |
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