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Annual Reports Lack Web Usability, Says Study Sept. 15, 2005 (SmartPros) Less than 10 percent of the world’s 100 largest public companies are meeting basic online ease of use requirements for their online annual reports to shareholders -- and usability standards have dropped in the post-Enron era. This is the main finding of an in-depth comparison of the online annual reports of the S&P Global 100 Index companies. The study was conducted jointly by Canadian investor relations Web site evaluator IRWebReport.com and Austrian web production firm GeBer Geschäftsberichte. "Instead of improving the usability of their reports in light of surveys showing investors have difficulty using online financial reports, this group of prestigious companies has gone backwards," said Dominic Jones, president IRWebReport.com. "By ignoring the usability of their online financial reporting, listed companies are making it harder for time-pressed investors to access information needed to reach informed judgments." Out of the 100 large-cap companies in the study, only eight met all of the basic usability requirements for online annual reports as recommended by the likes of the London Stock Exchange, the UK Investor Relations Society and various investor associations. The basic requirements, which allow investors to either view information online or download all or parts of an annual report for offline use, include providing the entire report in navigable HTML for rapid online viewing and reference; offering full and segmented PDF files for printing and offline use; and giving investors downloadable spreadsheets of financial tables for easier data importing and analysis. In other findings from the survey:
"Like plain language before it, the technical usability of online financial reporting information needs to be addressed. In practice, poor usability has a similar effect as poorly written disclosures. It makes it harder for investors to access the information they are entitled to. In the absence of specific regulations covering the usability of corporate disclosures, companies can deliberately use hard-to-use formats like PDF BLOBs to obstruct access to their information," said Jones. A full report on the survey is available at: http://www.irwebreport.com/newsroom/annualreports_2005.htm 2005 SmartPros Ltd. All rights reserved. |
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