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Tech Etiquette: A Growing Problem in the Workplace Sept. 16, 2004 (SmartPros) If you're checking email in meetings, taking cell phone calls during business lunches or allowing similar distractions, executives are on to you. In a recent survey, 67 percent of chief information officers polled said breaches in technology etiquette are more common today than three years ago. CIOs were asked, "In your opinion, what effect has the increased use of mobile electronic gadgets -- such as cell phones, handheld email devices and portable computers -- had on workplace etiquette in the past three years? Have the number of breaches in workplace etiquette increased, decreased or remained the same?" Their responses:
CIOs also sounded off on what annoys them most during business meetings: 88 percent feel it is inappropriate to leave on a cell phone ringer, while 80 percent say sending instant messages to others is a definite "don't." Seventy-nine percent of CIOs frown on sending and replying to email when the meeting is in session, and 65 percent consider it poor etiquette to work on personal computers while others have the floor. Katherine Spencer Lee, executive director of Robert Half Technology, identified "tech-etiquette" blunders that are increasingly widespread and offered tips for avoiding them:
"Mobile electronics such as cell phones, portable email devices and laptop computers can significantly increase productivity when used appropriately," explained Lee. "However, paying careful attention to the rules of 'tech etiquette' will ensure you demonstrate courtesy, professionalism and respect for business colleagues at all times." The national poll includes responses from more than 1,400 CIOs from a stratified random sample of U.S. companies with 100 or more employees. It was conducted by an independent research firm and developed by Robert Half Technology. 2004 SmartPros Ltd. All rights reserved. |
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