Twenty-eight percent of workers polled said their bosses could be more effective by standing up for their staff when needed. Putting a lid on office politics was cited by 24 percent of respondents as a way for employers to improve communication.

The poll was developed by OfficeTeam, a staffing service specializing in highly skilled administrative professionals. It was conducted by an independent research firm and includes responses from 571 men and women, all 18 years of age or older, and employed.

Survey respondents were asked, "In which one of the following areas do you think your boss could communicate more effectively?" Their responses:

"Most employees expect their managers to have solid communication skills to assign projects and keep the department running smoothly," said Diane Domeyer, executive director of OfficeTeam.  "However, more subtle behaviors can also enhance the work experience.  The best employees want someone who will be their advocate."

Domeyer notes that communicating with staff -- and on their behalf -- plays a vital role in building job satisfaction. "Managers who promote employees’ viewpoints, support their staff and limit the impact of office politics show they value and respect their team members. In leading by example, they not only encourage staff to develop similar skills but also promote a more positive corporate culture," she said.