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Survey Reveals References Can Make or Break a Job Offer


MENLO PARK, Calif., Aug. 14, 2003 (SmartPros) Keeping in touch with your references is an important step in the job search process, according to a new survey by temporary staffing firm Accountemps. Senior managers polled said they typically speak with at least three references before considering someone for a position.



The survey asked executives, "When conducting a reference check, on average, how many references do you call?" Seventy percent said "three" or "more than three." Just four percent said "none."

"Job seekers often overlook an essential step in the interview process -- managing references," said Max Messmer, chairman of Accountemps. "To avoid hiring mistakes, companies want to learn as much as possible about applicants before extending an offer. Candidates can increase their chances of being hired by providing the names of people who will offer an accurate account of their skills and experience." 

Accountemps offers the following tips for candidates on preparing references:

  • Stack the deck. Develop a list of three to five references. Describe their connection to you (e.g., former boss) and the type of information each can provide.
  • Get permission. Never use a person's name without his or her consent.
  • Choose wisely. Some references may be more relevant for a position than others.
  • Provide references with a copy of the job description and your resume. They can put their responses into context if they know the types of positions you are seeking.
  • Refresh their memories. To help a reference recollect your strengths, discuss examples of the accomplishments you made while you both worked together.
  • Keep them in the loop. As soon as you refer someone, let that person know he or she may receive a call. Follow up with a thank-you note and a status update on your job search.

2003 SmartPros Ltd. All rights reserved.

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