The Systemic Advocacy program, available now on the IRS Web site, provides another way for taxpayers to make suggestions or bring issues to the attention of IRS management. Suggestions and issues can also be communicated to the Taxpayer Advocate Service Office of Systemic Advocacy by e-mail at systemic.advocacy@irs.gov and fax at (202) 622-3125.

"This new Systemic Advocacy program provides the Taxpayer Advocate Service with an innovative approach to evaluate, analyze and pursue ideas from multiple internal and external sources," said National Taxpayer Advocate Nina E. Olson. "Our distinctive role in the area of advocacy for taxpayers affords us the opportunity to resolve issues from a global viewpoint and use new methods to find solutions to repetitive, systemic problems."

Created in May 2002, the Taxpayer Advocate Service Office of Systemic Advocacy has been providing oversight and direction for identifying, analyzing systemic, procedural and operational problems. This includes determining approaches to make improvements by eliminating these problems with IRS.