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Seniors Don't Know Where to Turn for Financial Info Online


FALLS CHURCH, Va., Dec. 5, 2002 Seniors (aged 60+) today use the Internet for keeping in touch with friends and family, online shopping and news. However, Capital One's recent Fiscal Fitness Survey found that only one-quarter of seniors know where to turn for financial information online.



The survey found that although today's seniors are Internet savvy, they aren't aware of financial information online. When asked if they were aware of online sources that provide financial information, 72 percent of seniors said they weren't aware of online sources; 48.7 percent of Baby Boomers answered yes.

One thing both age groups agree on is what source they would pay the most attention to when it comes to getting advice on using credit cards wisely. Boomers (34.4 percent) and seniors (33.2 percent) both said they would turn to their credit card company for advice on using credit wisely. The second source for both age groups would be their spouse.

Who has the most credit cards? Over 75 percent of seniors have at least one credit card. One-quarter of all seniors responded they have one credit card, followed closely by 23 percent who said they have two credit cards and 20.7 percent who said they have four or more credit cards. In contrast, one-quarter of all Boomers surveyed said they have four or more credit cards, 21 percent said they have no credit cards and 18.4 percent said they have one credit card. The survey also found a gender difference: one-quarter of all women surveyed said they have four or more credit cards while most men (24.1 percent) said they only have two credit cards.

Finally, the survey indicates there is a need for increased identity theft awareness among seniors. More than one-third of seniors do not know what identity theft is while most Boomers (81.7 percent) are aware of it. However, 40 percent of adults in both age groups have no idea where to turn if they become a victim.

2002 SmartPros Ltd. All rights reserved.

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