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Credit Evaluation Resources on the Internet
for Mortgage Loan Officers

July 24, 2000 (SmartPros) The Internet is opening up new horizons in efficiency and time savings for gathering background information about mortgage loan applicants. With one or two short, simple queries, it’s possible to retrieve enough data to make at least a preliminary assessment of credit risk -- and sometimes much more.



No-Cost Databases
In many instances, the cost is nothing more than the time spent on retrieval. Free, easily searchable databases are available for a variety of public records in most jurisdictions. They reveal a wealth of information about individuals and titled property such as liens, judgments, assumed or fictitious names, business ownerships and (in some jurisdictions) bankruptcies. These free databases are only as current as the most recent updating -- a fact that is, unfortunately, not always disclosed. Still, they're good for giving a quick read on a situation.

Fee-Based Databases
Once you move up to paying for an online service, the quality of the information you’ll receive becomes up-to-the-minute, comprehensive and definitive, to the point of supplanting the need for a traditional credit check. Commercial services will allow you direct entry into the latest public filings, credit agency and business rating reports, and other revealing sources.

Online Sources
What follows is only a cross-section of the background information that’s available online, from free resources to commercial databases and services.

Pacific Information Resources, Inc. dba Search Systems, www.pac-info.com/, is a compendium of neatly organized links to more than 1,500 free, searchable public record databases. The site categorizes its links by geography, according to whether they are nationwide or relate to a specific state.

Information of particular interest will most likely be found in the state databases, which vary according to the jurisdiction. They include anything from court filings, corporate documents, and professional license verifications, to county property appraisal, ownership and tax records.

The nationwide headings, however, contain only a few that might be helpful in evaluating a mortgage loan application. Whether or not an applicant is in the health industry, it wouldn't hurt to consult a list of defaulted borrowers on Health Education Assistance Loans at the Department of Health and Human Services Health Resources & Services Administration, found at www.defaulteddocs.dhhs.gov/cgi-bin/ddocs_counter.pl.

For information about real estate, an inexpensive solution is USSearch.com, www.1800ussearch.com/, a company that provides a variety of background-check services to businesses and consumers. For $12.95, its real property search (currently available in 42 states) culls information from pertinent public records, which may include the owner's name, assessed value of the land and improvements, year of construction and market value. Quick searches are also available from the site covering court, bankruptcy and judgment records.

For a broad-brush preliminary evaluation, KnowX, www.knowx.com/, offers another quick, affordable solution. Knowx claims to be the most comprehensive source of public records on the Web. Indeed, a staggering array of information is available in single databases directly from its Web site. The databases, which may be searched across the nation or by state, include real property records as well as other types of potentially useful background information (such as  bankruptcy, litigation, assumed name, death and divorce filings). Single-state searches of many of the databases are free. Rather than a subscription or set-up fee, KnowX charges either per search or per record, varying by database; fees are extremely low.

KnowX is affiliated with ChoicePoint, www.choicepoint.com/, which offers more sophisticated online search services specifically geared to commercial, retail and asset-based lenders. ChoicePoint Online, www.choicepointonline.com/ (formerly known as CDB Infotek, www.cdb.com/public/),  provides access to more than 1,600 databases of local, state and national public records. You can reach the service through either Web site; pricing information is available on request. 

These databases are set up to address a range of investigations, including identifying and verifying people, businesses and their assets. Background data about individuals includes civil and criminal court filings, bankruptcies, tax liens, judgments and social security number (SSN) research. The SSN information is designed to uncover aliases, identify addresses and spouses, and investigate whether the number is connected to fraudulent activity or use. The Discovery Plus! product combines information from the three major consumer reporting agencies.  UCC searches are available on either a nationwide or single-state basis.

The Next Step
The wave of the future is online credit information systems that are integrated with the lender's own computers. One that already exists is eCredit.com InfoLink, offered by the Global Financial Network at www.ecredit.com/.

Geared to financing providers, this service retrieves data from public records,  as well as from Dun & Bradstreet, Experian, Equifax and Trans Union. The service is designed for information to be downloaded and stored on the user's system, so that once retrieved (and purchased) it is available to anyone at the institution.

Packages and pricing are customized, depending on whether you want to merely gather data or automate the entire credit process. Two related products that process loan applications according to the lender's specified credit criteria are available. One of them is more appropriate than the other for mortgage lenders. You may not have much call for InstantDecision, which is suited for routine, volume consumer credit applications. DecisionDesktop, however, may fill a need for you, since it evaluates and approves loans and document decisions, as well as generates form correspondence.

The Internet has more credit evaluation resources to offer than many loan officers realize. Tracking down the appropriate sources can take a little extra time upfront, but finding and utilizing the right system can save significant time in the long run. The Net has drastically improved standards of speed and accuracy for evaluating credit.

Please send your comments, questions and article proposals to information@smartpros.com.

2000, Smartpros Ltd. All Rights Reserved.

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